Incidents reported on status page for Truto https://status.truto.one/ https://d1lppblt9t2x15.cloudfront.net/logos/7012779cae9a74be7edf0244c710c699.png https://status.truto.one/ en https://status.truto.one/incident/543677 Fri, 11 Apr 2025 13:47:00 -0000 https://status.truto.one/incident/543677#609259cc1cf9c41904bd2f2c27935b0c02030305d33faeaaacd727debf2143ba APIs are back up and working. https://status.truto.one/incident/543677 Fri, 11 Apr 2025 13:47:00 -0000 https://status.truto.one/incident/543677#609259cc1cf9c41904bd2f2c27935b0c02030305d33faeaaacd727debf2143ba APIs are back up and working. https://status.truto.one/incident/543677 Fri, 11 Apr 2025 13:00:00 -0000 https://status.truto.one/incident/543677#af7c61bbb065846b5a77f0217a9512487bb436d9fb2c6b376051516268b43d98 We are facing issue with our database provider. https://status.truto.one/incident/543677 Fri, 11 Apr 2025 13:00:00 -0000 https://status.truto.one/incident/543677#af7c61bbb065846b5a77f0217a9512487bb436d9fb2c6b376051516268b43d98 We are facing issue with our database provider. https://status.truto.one/incident/508215 Thu, 06 Feb 2025 09:36:00 -0000 https://status.truto.one/incident/508215#5c543e5ade41e224ad6b987092f10626961d20d1a608545f43b5bd1316164218 Issue has been fixed by the infrastructure provider https://status.truto.one/incident/508215 Thu, 06 Feb 2025 09:21:00 -0000 https://status.truto.one/incident/508215#69967bee9d7eeceef9916dc82f12dbcc470f7f088947dc15808734bae39a302e The infrastructure provider has identified the issue and is implementing a fix. https://status.truto.one/incident/508215 Thu, 06 Feb 2025 08:34:00 -0000 https://status.truto.one/incident/508215#5e9bef961783f1e14318e24d37e2fff5342b0bf617183789ff5f51b044588e66 Our infrastructure provider is going through an outage on one of their components which is affecting the Sync Job Runs and Webhooks. https://status.truto.one/incident/464621 Wed, 20 Nov 2024 08:54:00 -0000 https://status.truto.one/incident/464621#57bc6ab5d156a391c652ac3acd5addc42b578b527bf8bd1f49cdcb7ff993ea10 The issue has been resolved by our infrastructure provider. The APIs are up again. https://status.truto.one/incident/464621 Wed, 20 Nov 2024 08:54:00 -0000 https://status.truto.one/incident/464621#57bc6ab5d156a391c652ac3acd5addc42b578b527bf8bd1f49cdcb7ff993ea10 The issue has been resolved by our infrastructure provider. The APIs are up again. https://status.truto.one/incident/464621 Wed, 20 Nov 2024 08:43:00 -0000 https://status.truto.one/incident/464621#92448591d50a0be220d4dd309791a6f69115dd5493cf07a62a6eca69b5bf70b7 Our infrastructure provider is facing an downtime and its affecting all the API endpoints of Truto. Awaiting a resolution from the provider. https://status.truto.one/incident/464621 Wed, 20 Nov 2024 08:43:00 -0000 https://status.truto.one/incident/464621#92448591d50a0be220d4dd309791a6f69115dd5493cf07a62a6eca69b5bf70b7 Our infrastructure provider is facing an downtime and its affecting all the API endpoints of Truto. Awaiting a resolution from the provider. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 09:40:00 -0000 https://status.truto.one/incident/457978#1aa26cf1bd7539e0f17ad11de9b4242dee34ba5fbee77a750db85e65e20224a9 We identified that the issue was specific to the /integration API, which impacted certain parts of the Truto Console. The issue has now been resolved. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 09:40:00 -0000 https://status.truto.one/incident/457978#1aa26cf1bd7539e0f17ad11de9b4242dee34ba5fbee77a750db85e65e20224a9 We identified that the issue was specific to the /integration API, which impacted certain parts of the Truto Console. The issue has now been resolved. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 07:30:00 -0000 https://status.truto.one/incident/457978#38583e5bc898b420aea13d31a755ef4d0dba7451e764a2ee5b6ab52238920d90 We have identified that the slower response times are specifically affecting clients connected via IPv6. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 07:30:00 -0000 https://status.truto.one/incident/457978#38583e5bc898b420aea13d31a755ef4d0dba7451e764a2ee5b6ab52238920d90 We have identified that the slower response times are specifically affecting clients connected via IPv6. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 06:35:00 -0000 https://status.truto.one/incident/457978#2c54f800b437a863c7b391bb15deef1b9d20428589fa62f7a979a8ccd1917dc3 We are currently experiencing slower response times for multiple API calls. Our team is investigating and working to restore normal performance. https://status.truto.one/incident/457978 Fri, 08 Nov 2024 06:35:00 -0000 https://status.truto.one/incident/457978#2c54f800b437a863c7b391bb15deef1b9d20428589fa62f7a979a8ccd1917dc3 We are currently experiencing slower response times for multiple API calls. Our team is investigating and working to restore normal performance. https://status.truto.one/incident/456970 Wed, 06 Nov 2024 13:33:00 -0000 https://status.truto.one/incident/456970#1bfa551f0a1744f2600780380281ee1ee9cb051093e63cef0706eb8eb8c8898d The issue is fixed. https://status.truto.one/incident/456970 Wed, 06 Nov 2024 12:05:00 -0000 https://status.truto.one/incident/456970#39938377bd815b4a592eb9f64793ee1a7659d4fd26a2ec883b1b35cffa0a86e4 Truto Connect UI shows a blank screen after selecting an integration. This issue occurs when there are no scopes or permissions text listed under the Authentication section of the integration. https://status.truto.one/incident/436055 Sat, 28 Sep 2024 11:30:00 -0000 https://status.truto.one/incident/436055#e8ca72a4b8d6da0dc06f24a9bc843acdafecd2cc2a4f936e56d5c29d5035a65a The issue has been fixed by the Notion team -- https://status.notion.so/incidents/ch2cmpln7jjg https://status.truto.one/incident/436055 Sat, 28 Sep 2024 04:14:00 -0000 https://status.truto.one/incident/436055#d1312c1887d512b3e6b682ef9c2eb6c08bf290a779c6057d12a2abaa9e026f2c We have identified the issue to be with the https://api.notion.com/v1/oauth/token endpoint. Other products providing Notion integrations are also facing the same issue. We are in touch with the Notion team to understand more. https://status.truto.one/incident/436055 Fri, 27 Sep 2024 22:49:00 -0000 https://status.truto.one/incident/436055#480bcb7656ea63fdc626234e391a2da5d4a68aa30978dca256fd899282f9e80d Notion's OAuth flow is failing at access token generation. Investigation ongoing. https://status.truto.one/incident/435566 Fri, 27 Sep 2024 06:53:00 -0000 https://status.truto.one/incident/435566#c59c8028d7907e6eccab5afa2d90482cf734a6341866a154c74e89dcb3b38bab For Zoho accounts in the India region, the auth flow and the refresh token flow are facing issues with SSL handshakes. Investigation ongoing. [Update] We are in touch with both Zoho and our Infrastructure provider. [Update] The issue is fixed. https://status.truto.one/incident/299000 Tue, 12 Dec 2023 03:53:34 -0000 https://status.truto.one/incident/299000#76431e8f21ff7a25e065d34cd5750daddbcf6478e91eee911421318008c8b101 Truto docs recovered. https://status.truto.one/incident/299000 Tue, 12 Dec 2023 03:39:14 -0000 https://status.truto.one/incident/299000#a1cd44ac1339614610f758a34a0f7a4fe516a34448d3fab5dba4e48a9a57f36e Truto docs went down. https://status.truto.one/incident/299000 Tue, 12 Dec 2023 03:05:29 -0000 https://status.truto.one/incident/299000#df5b50e498ebd17fe3e0dbfc9d8fc104e41a6336000c6bd661098d85ce03c1e3 Truto docs recovered. https://status.truto.one/incident/299000 Tue, 12 Dec 2023 03:00:09 -0000 https://status.truto.one/incident/299000#8881d47387149003931c4efd31af476b514fa60b709b0c76aa96dadfa2213028 Truto docs went down.